The health and medical information contained within this website is intended
solely for the patients of this practice and should never be used as a substitute
for seeking advice from your GP.
Whilst we have made every attempt to ensure the accuracy and validity of all information
provided on this website, the practice does not accept responsibility for events
arising from the use of the information provided. Advice offered to patients, while
being as accurate and complete as possible, should not be used as a substitute for
a consultation with the patient’s own doctor.
All links from this website are provided for information and convenience only. We
cannot accept responsibility for sites linked to, or for the information found there.
A link does not imply an endorsement of a site; likewise, not linking to a particular
site does not imply lack of endorsement. This privacy notice does not cover the
links within this site linking to other websites. We encourage you to read the privacy
statements on the other websites you visit
3. Website Availability
We cannot guarantee uninterrupted access to this website, or the sites to which
it links. We accept no responsibility for any damages arising from the loss of use
of this information.
4. Medical Information on the Internet
If you use the Internet for medical information then please be aware of the following
- Review more than one site and attempt to obtain a balanced view
- Check for the authors’ names and qualifications – anonymous information is less
likely to be sourced accurately
- Uses sites that are regularly updated
- Be aware that advertising might influence the site contents – check for commercial
- Avoid online consultations and diagnoses
- Information sourced from outside the UK might describe treatments not available
5. Data Collection
We collect information from users who communicate with us via the website, aggregate
information on which pages users access or visit, and information volunteered by
the viewer (such as survey information and/or site registrations). The information
we collect is used to improve the content of our product and the quality of our
As a data controller, the Company is required to notify the Information Commissioner’s
Office that it is processing personal data. The Company is registered in the register
of data controllers. Data controllers must renew their notification with the Information
Commissioner’s Office on an annual basis. Failure to notify constitutes a criminal
offence. Any changes to the register must be notified to the Information Commissioner’s
Office within 28 days of taking place. The Designated Officer shall be responsible
for notifying and updating the Information Commissioner’s Office.
6.1 My Surgery Website Limited does not set first party cookies on this website
containing any personal data unless specifically instructed to do so by the user. For
example, if a user requests to be remembered on a form then a cookie is set to retain
the form data for next time.
6.2 The Web Site uses third-party Cookies to collect anonymous traffic data about
your use of this website. This information is stored by Google and subject to their
such as pages you visit on this site, the browser and operating system you use and
time spent viewing pages. The purpose of this information is to help us improve
the site for future visitors.These cookies are not used to track you or your activity
but if you do not wish these cookies to be stored on your computer, disable cookies
in your browser settings.
6.3 You may delete Cookies at any time. See the help in your internet browser to
find out how to delete your cookies.
The following cookies are set by Google Analytics:
A persistent cookie – remains on a computer, unless it expires or the cookie cache
is cleared. It tracks visitors. Metrics associated with the Google __utma cookie
include: first visit (unique visit), last visit (returning visit).
__utmb Cookie & __utmc Cookies
These cookies work in tandem to calculate visit length. Google __utmb cookie demarks
the exact arrival time, then Google __utmc registers the precise exit time of the
Because __utmb counts entrance visits, it is a session cookie, and expires at the
end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes
must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser
or website session ends. Therefore, if no new page view is recorded in 30 minutes
the cookie is expired. This is a standard ‘grace period’ in web analytics. Ominture
and WebTrends among many others follow the same procedure.
Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from,
with the referrer siloed into type (Search engine (organic or cpc), direct, social
and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what
keyword generated the visit plus geolocation data. This cookie lasts six months.
Google __utmv Cookie lasts “forever”. It is a persistant cookie. It is used for
segmentation, data experimentation and the __utmv works hand in hand with the __utmz
cookie to improve cookie targeting capabilities.
The following cookies are set by My Surgery Website:
Cookie lasts “forever”. Indicates that user has acknolwledged the ‘cookie information’
banner and so prevent the banner being shown again.
Cookie lasts until the next time the creating form is opened. It is created when
user ticks the box to request that form data is retained for next time in the appointments
or appointments cancellation forms. Prevents user having to type in all their details
Cookies last until the next time the no-registration verion of the prescriptions
form is used. Cookies are created at request of user to retain form data for next
time. Prevents user having to type in all their details again.
Cookie lasts 30 days. Records that user poll has been answered so that the poll
is not displayed again.
Other cookies are used when editing or when logged on to the staff section to enable
the editor to function correctly and to assist with retaining state.
7. Data Storage
This Surgery Website uses third party vendors and hosting partners to provide the
necessary hardware, software, networking, storage, and related technology required
to run the website services.
The Surgery may disclose personally identifiable information under special circumstances,
such as to comply with the law or when your actions violate the Terms of Service.
9. Changes to this Policy